Wangi, N. P. A. C., Prihatiningsih, D., Nopita Wati, N. M., Cahyani, A. A. A. E. and Yanti, N. L. G. P. (2023) “Determinants Factors Related to Patient Satisfaction with Laboratory Services at Permata Hati General Hospital”, Basic and Applied Nursing Research Journal, 4(2), pp. 77-84. doi: 10.11594/banrj.04.02.03.